Returns & Exchanges

At Something Went Wrong, we believe fashion should be fearless, but if your order isn't quite right, we offer a 30-day window for returns and exchanges. Please ensure all items are in their original unworn condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the item you wish to return to receive a unique Return Authorization number.

• 2.
  Package Your Items

  Place the items back in their original packaging or a secure mailing bag, ensuring the Return Authorization form is included inside the parcel.

• 3.
  Affix the Shipping Label

  Download and print the pre-paid shipping label from your email, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5 to 7 business days.